Help Center
Astorie Help Center
Direct answers to questions about billing, credits, models, account, and commercial rights. Browse a category below or jump straight into popular articles.
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Getting Started
New to Astorie — start here.
View articlesBilling
Subscriptions, refunds, and plan questions.
View articlesCredits
How credits work, when they're used, and how to get more.
View articlesAccount & Privacy
Account, data, and privacy policies.
View articlesCommercial Rights
Using AI-generated content commercially.
View articlesGeneration Errors
Why a generation failed and what to do.
View articlesModels
Choosing and understanding the AI models on Astorie.
View articlesAPI & Enterprise
API access, webhooks, and enterprise options.
View articlesPopular articles
- credits
How Astorie Credits Work
How do Astorie credits work?
- credits
Failed AI Generation Refunds
Do failed AI generations restore credits?
- credits
Do Astorie Credits Roll Over?
Do Astorie credits roll over each month?
- billing
How to Cancel Your Astorie Subscription
How do I cancel my Astorie subscription?
- billing
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